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Introduction

What Hostinvo is, how the platform is structured, and how to navigate this documentation.

Hostinvo is hosting-automation software for providers: billing, provisioning, client management and support in one application. It is sold as a self-hosted licence — you run it on your own server, and client data never passes through our infrastructure.

How the system is put together

PieceWhat it isWhere it runs
Backend APILaravel 11, PHP 8.3, REST under /api/v1Your server, behind your reverse proxy
Admin portal & client portalNext.js 14 App Router, EN/ARYour server, or any Node host
DatabasePostgreSQL — shared schema, tenant_id scopedYour server
Queue & cacheRedis, with a dedicated queue worker and schedulerYour server

Who the roles are for

  • super_admin — the platform owner. Manages tenants, plans and licensing.
  • tenant_owner — the hosting company that owns a workspace.
  • tenant_admin — staff with full workspace administration.
  • support_agent — tickets and client correspondence.
  • billing_manager — invoices, payments and the transaction ledger.
  • client_user — an end customer signing in to the client portal.

Where to start

  • Installing for the first time: read Quick Start, then Environment Variables.
  • Getting your company trading: First Provider Setup and Onboarding Wizard.
  • Understanding a subsystem: the Platform Modules section.
  • Running it in production: Operations & Deployment.
TipInstall without a licence key and a 7-day trial is issued automatically when you create the first owner account. Nothing has to be purchased to evaluate the platform.